Help Center
How can we help?
Everything you need to understand Vetriva — scoring, signals, stability, and billing.
Getting Started
Upload resumes, understand scores, and make your first hiring decision.
Scoring Engine
How Vetriva calculates baseline scores, applies signal adjustments, and sets decision thresholds.
Signals & Feedback
Understand signal types, confidence levels, and how they influence a candidate's adjusted score.
Stability & Decision Risk
Stability index, collapse probability, volatility, and org-level Decision Reliability grades.
Sharing Decisions
Share hiring recommendations with stakeholders using private, shareable report links.
Billing & Subscriptions
Plan details, how to upgrade, manage or cancel your subscription.
Can't find what you're looking for? Email support@vetriva.ai and we'll get back to you within one business day.